A2P 10DLC Policy

This A2P (Application-to-Person) 10DLC (10-Digit Long Code) Policy outlines how Jump-Start Legal Justice Center PLLC uses SMS/text messaging to communicate with clients and prospects.

1. Consent and Opt-In

We only send text messages to individuals who have explicitly opted in to receive them. This consent may be obtained through our website contact forms, intake process, or written agreement. By providing your phone number and checking the consent box, you agree to receive SMS communications from us regarding your legal matters, appointments, and firm updates.

We do not buy, sell, or share phone numbers or consent data with third parties or affiliates for marketing purposes.

2. Message Content and Frequency

Messages sent may include:

Appointment reminders and confirmations
Updates regarding your legal matters
Responses to your direct inquiries
Important firm announcements

Message frequency varies depending on your active matters and interactions with our firm.

3. Opt-Out and Unsubscribe

You can opt out of receiving text messages at any time by replying "STOP", "QUIT", "END", "CANCEL", or "UNSUBSCRIBE" to any message you receive from us. Once we receive your opt-out request, we will send a final confirmation message and cease sending SMS messages to your number.

4. Help and Support

If you need assistance with our text messaging service, reply "HELP" to any of our messages, or contact us directly at info@jump-start-legal.com.

5. Carrier Fees and Liability

Standard message and data rates may apply depending on your mobile carrier plan. Carriers are not liable for delayed or undelivered messages.